Review by fishlover for Bonefish Grill

Their "reservation" system leaves much to be desired. Four of us decided to dine at this restaurant last night and called at 5 pm to make a reservation. My wife was told that they didn't accept reservations until after 9 pm but call back at 7pm and we'll be put in for an 8:15 seating. We did as instructed and arrived there at 8:10 pm to be told that there is a 20 minute wait. 20 minutes became 40 and then 60! We were then told we could order appetizers at tables around the bar. A couple sitting at a table for 4 got up and left. We moved to the table. A waiter came and told us that the couple stepped out for a smoke and would be right back. We were ushered back to a bench. The hostess then came and sat a party of 4 at the same table not 1 minute later! The waiter didn't offer an explanation but came and setup two TV trays for us to use. If I wanted to sit at a TV tray I would have stayed home. We got up and left, went to Craig’s Steakhouse and had a great meal. Clients and friends always ask me for restaurant recommendations. I can surely say that the bonefish grill will not be one of them.